Privacy policy

Last updated: May 4, 2025

At Hen Comfort™, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website hencomfort.com and interact with our products and services.

📋 What Information We Collect

When you visit our store, we may collect the following types of information:

  • Personal Information: Your name, email address, shipping and billing addresses, phone number, and payment information.

  • Order Information: Products you purchase, order history, and delivery details.

  • Device Information: Your IP address, browser type, time zone, cookie data, and browsing activity (collected via Shopify and tools like Google Analytics).

  • Marketing Preferences: Your opt-in status for emails, text messages, or promotions.

🛍️ How We Use Your Information

We use the information we collect to:

  • Process and ship your orders

  • Handle payments securely

  • Communicate with you about your purchases or account

  • Send promotional emails (only if you’ve opted in)

  • Improve our website, products, and shopping experience

🔐 How We Protect Your Data

Hen Comfort™ is hosted on the Shopify platform, which provides secure data storage and e-commerce functionality. Shopify stores your data on a secure server behind a firewall and uses encryption to protect payment information.

We will never sell, rent, or share your personal data with outside companies for their marketing purposes.

📧 Marketing & Communication

If you sign up for our email list, you may receive occasional updates, product launches, coop care tips, and special promotions. You can unsubscribe at any time by clicking the link in the email or contacting us at info@hencomfort.com.

🍪 Cookies & Tracking

We use cookies and similar technologies to:

  • Remember what’s in your shopping cart

  • Understand how you use our website (via analytics tools)

  • Improve site performance and personalize your experience

You can control cookie settings through your browser, but disabling them may affect some site features.

🌍 International Visitors (GDPR & Other Regulations)

If you are located in the EU, UK, or other regions with privacy laws, we process your data according to applicable legal standards, including consent and contractual necessity.

You have the right to request access to, correction of, or deletion of your personal data. Email us at info@hencomfort.com to make a request.

📞 Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@hencomfort.com
📍 Mail: Hen Comfort™, PO Box 1322, Boerne, Texas 78006

🔄 Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated date, so please check back periodically.